Features
Run the whole business from one place
Every feature is a switch, so each shop shapes Xtiitch to its own way of working — bespoke or ready-made, with collections or without, delivery on or off.
See the product
From discovery to delivery, on screen
These are real Xtiitch interfaces from the storefront and customer experience. The product tour shows what customers use before the full capability directory explains every operational tool.
A marketplace built around Ghanaian fashion
Customers can browse studios and designs, explore by style, search naturally and move straight into a store.
A real storefront for every fashion business
Each store gets a public catalogue, its own identity, fit routes, checkout, delivery choices and order tracking.
One calm place for every customer order
Customers can retry or close an unpaid order, see production progress, contact the store and confirm receipt.
Selling essentials
The customer journey, from link to handover
These are the core building blocks customers and fashion businesses use most often. Availability notes show where setup or a plan affects the experience.
01
Your own branded store
A professional storefront with your name, logo and colours that you can send customers to directly. No developer needed. Turn bespoke, measurements, customisation, collections and delivery on or off with simple switches.
02
Designs, collections and shareable links
Every design gets its own page and its own link for Instagram, Facebook and WhatsApp. Group work into collections with a theme, or post a single design. Retire items to hide them and bring them back any time.
03
Clean order records, not scattered chats
Standard bookings, custom requests and visit bookings arrive sorted, each with the customer’s measurements and choices attached — one complete record instead of a long WhatsApp thread.
04
“Where is my cloth?” tracking
Customers follow their order in plain red, yellow and green — received, being made, ready — with a rough timeframe. Built to be understood at a glance, even by someone who reads very little.
05
Payments straight to you
Take mobile money and cards, including international cards, in Ghana Cedis through Paystack. Money settles directly to your own settlement account. Xtiitch never holds your funds.
06
Home-visit bookings
Set your weekly availability and let customers book a measuring visit against it. A small deposit confirms the slot, and only you can reschedule or cancel — which frees the time for someone else.
07
An honest money tracker
Sales through Xtiitch record themselves. Log cash and direct mobile-money takings in a few taps. See running totals by day, week and month, split between money through Xtiitch and money taken outside it.
08
Notifications on both sides
App and email updates for a new order, a stage change, a booking or a payment — so a customer feels their garment move forward and a business never misses an order.
09
A store that grows with your plan
Start free and online. As you move up a plan, unlock your own accent colour, then a custom logo and hero banner, and store layouts — so your storefront looks more like you the more you grow.
10
Design waiting lists
When a piece is sold out or not yet released, customers can join its waiting list from your store. You see who is waiting and let them know when it is back — demand captured instead of lost.
11
Two-step sign-in security
Protect the account that runs your money with optional two-step verification using an authenticator app, plus team roles for owners, admins and staff so everyone has the right level of access.
Growth layer
Campaigns, partners and sponsored discovery sit on top.
Once a store is running, Xtiitch can help the business promote specific designs, reward referrals, track partner links and appear in labelled sponsored slots.
See growth programmesPromotion codes
The promotion-code infrastructure supports store, collection and design offers, but customer-facing promotions are currently parked while the commercial rules are finalised.
Referral rewards
Issue referral codes for customer or business programmes. Rewards become capped vouchers or commission rebates after a qualifying paid order and hold window.
Affiliate links
Register partner codes, capture clicks, attribute conversions, and let operators approve, settle, reverse, or reconcile partner commissions from Xtiitch's own commission rails.
Sponsored placements
Verified businesses can appear in labelled sponsored slots on the marketing home page, linking visitors straight to a storefront or promoted design.
Complete capability map
What the business, staff and customer can actually do
Nothing important is hidden behind a vague feature name. This map covers the operational dashboard, public storefront and the safeguards around both.
The day-to-day operating system
Owners get the management view; staff get a focused queue for the work they are allowed to move.
Orders and production
Run online, walk-in and custom orders on one production board, with measurements, choices, pricing and stage history attached.
Customer CRM
Customer profiles build automatically from orders, with contact details, history and measurements. Search, notes, tags, segments and exports unlock by plan.
Visits and fittings
Publish availability, receive home-visit and fitting bookings, and manage booked, attended and upcoming appointments.
Handovers
Track finished garments waiting for pickup or delivery, use configured delivery zones and fees, and record collection or dispatch.
Money and settlements
See Paystack payments, cash and direct mobile-money takings, sales fees, settlement records and net income without treating Xtiitch like a wallet.
Reports and analytics
Review orders, revenue, customers, catalogue performance, balances and staff activity. History, depth, exports and schedules expand by plan.
Team work and messages
Owners and admins manage the business; staff receive safer task, order, visit, handover and message views. Customer notifications remain visible in the outbox.
Everything customers can see and do
The public experience is a real shop, not a profile page, and the customer can continue after checkout without calling for every update.
Store, design and collection links
Every store has a public URL. Designs and collections have shareable pages for Instagram, TikTok, Facebook and WhatsApp traffic.
Marketplace discovery
Customers can browse studios and designs, search by style and move from discovery into a store or product page without signing in first.
Standard and bespoke ordering
Customers can choose a published size, self-measure, book a home visit or reserve a shop measurement, depending on the store’s switches.
Cart and transparent checkout
Quantity controls combine repeated products. Checkout shows products, transaction fees and any customer-paid Tax fee before Paystack opens.
Tracking, pickup and delivery
Customers follow plain production stages, see readiness guidance, and continue through pickup or a delivery zone selected at checkout.
Customer account
Password-free sign-in brings current and archived orders together. Customers can retry payment, close an awaiting-payment order, track progress and confirm receipt.
Design waiting lists
When enabled, an unavailable or upcoming design can collect customer interest instead of losing it.
The safeguards around the work
Capabilities are tenant-scoped, payment activation is verified, and higher-plan access is never granted before payment.
Roles and two-step security
Owner, admin and staff roles keep sensitive work in the right hands. Business users can add authenticator-based two-step sign-in and backup codes.
Store-by-store isolation
One business cannot read another business’s catalogue, orders, customers, measurements or money records.
Direct payment settlement
Paystack processes checkout and settles the store’s own subaccount. Xtiitch records the sale and its fee split but never stores raw card details or holds customer funds.
Paid-before-active upgrades
A higher plan activates only after its prorated payment is verified. Downgrades wait until the next renewal, so paid access remains predictable.
Honest availability labels
Plan-gated tools say which tier unlocks them. Promotions are parked, while referral, affiliate and sponsored programmes remain separately operator-managed.
Sizes and measurement
Sizing is yours, not a fixed platform standard
Set up your own size bands and charts. A customer who fits one orders in a single step; anyone else is measured in whichever of these ways suits them.
Pick your size
Fit one of the shop’s size bands and order in a single step — no measurements needed.
Measure yourself
Enter your own measurements through a simple guided form.
We come to you
Book a slot on the business’s calendar and they measure you at the visit.
Come to the shop
Visit the business to be measured in person.
See it working for your shop
Start for free and set up your store, sizes and first designs today.
Plans and fees
Free plan available
No monthly cost to start
Your money stays yours